Unfortunately due to the increased cost of providing support to our customer base we have no option but to increase our standard daily rates as detailed below;
Standard Hourly rate £65
Standard Daily Rate £500
To offset these costs we will be offering a yearly support fee which if paid will give you access to reduced costs as detailed below;
Yearly Support Fee £750 (Routing File & Barcode Support POA)
Support Hourly Rate £55
Support Daily Rate £400
In addition to these reduced prices, customers on a support contract will also be able to prepay for time at a further reduced rate of £350 per day when booked in blocks of 5 and paid for in advance. These prepay packs offer a £750 discount on the standard costs and can be used any time within a twelve month period from the date of purchase.
We will also be launching a support section on our website which will offer a complete support ticket system wit 24/7 access as well as a FAQ and knowledgebase sections which will eventually be filled based on the questions asked.
Please contact me on if you wish to take out a support contract
All prices exclude VAT at the current rate